The Halong Royal Heritage Cruise caters for families with children offering babysitting / child services. Amenities offered include a concierge, a dry cleaning service and a 24 hour reception. Hotel amenities include a laundry service, a solarium and a currency exchange. This hotel proudly comes with an animal-friendly policy. For fishing enthusiasts, the hotel is situated close to prime fishing spots.

Families can relax knowing there is enough room for them to spread out in the specially designed oversized family rooms. Each room is equipped to make your stay comfortable and offers a mini bar, a coffee maker and tea and coffee making facilities. The ensuite bathrooms provide a shower and a hair dryer. The rooms are equipped with a ceiling fan, an iron and a trouser/pant press and the hotel has room service.